Terms of Service
Last Updated: October 3, 2026
These Terms of Service (“Terms”) govern your access to and use of the Shiftpretty rota management and care coordination system located at https://app.shiftpretty.com and websites associated with https://shiftpretty.com.
Acceptance of Terms
By registering or logging in, you agree to these legal conditions, rules, and tracking provisions.
Attendance Accountability
Care workers must verify check-ins with GPS tracking. False representation may result in termination.
Secure Tenant Separation
Do not attempt to access other organization datasets. Breaches will be prosecuted immediately.
Service Fair Use
Our tools must not be abused, scraped, or used to schedule shifts outside of care compliance laws.
1. Account Creation & Verification
To use Shiftpretty, you must register as either a Care Company Administrator or accept an invitation as a Care Worker. You agree to provide accurate registration information and keep your credentials confidential. You are solely responsible for all activities occurring under your account.
2. Care Worker Attendance Tracking
Care Worker users acknowledge that Shiftpretty leverages device location services to log GPS coordinates at the moment of clock-in and clock-out. This location verification is a core term of the service used to validate shift attendance. Tampering with or masking GPS location data is strictly prohibited and constitutes a material breach of these Terms.
3. Data Ownership & Security
As a multi-tenant system, care companies own the roster and client records they input. Shiftpretty grants a limited, non-exclusive license to access the rota software. You agree not to attempt to circumvent tenant scoping filters or access resources belonging to other tenants.
4. Shift Swaps & Schedule Changes
Care Workers may propose shift swaps with colleagues. A swap only takes effect once the other Care Worker accepts it and a Care Company Administrator approves it. Until approved, the original assignment remains in force.
5. Uploaded Content
You are responsible for images and other content you upload, such as company logos and profile photos, and you confirm you have the right to use them. Company logos may appear on documents generated by the service, such as schedule PDFs. We may remove content that is unlawful or infringes the rights of others.
6. Notifications & Mobile App
By using Shiftpretty you agree to receive service notifications by email, in-app, and (if you use the mobile app and allow them) push notifications. Operational alerts such as late arrivals are part of the service and cannot be disabled.
7. Account Suspension & Termination
We reserve the right to suspend or terminate accounts that violate our security guidelines, engage in bulk scraping, or fail to resolve subscription payments.
For legal inquiries regarding these Terms, contact us at info@shiftpretty.com.