Shiftpretty

Welcome to Shiftpretty. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our platform at https://app.shiftpretty.com or access our website at https://shiftpretty.com.

GPS & Location Data

We collect GPS coordinates during clock-in and clock-out to verify attendance tracking accuracy.

Multi-Tenant Isolation

Your company and recipient data is securely isolated from other organizations on our multi-tenant network.

Analytics Consent

We use GA4 and Microsoft Clarity to improve usability, adhering to cookie preferences.

Access Control

Role-based restrictions ensure careworkers, managers, and clients see only what is relevant to them.

1. Information We Collect

We collect information to provide, maintain, and improve our services. This includes:

Account Information: Name, email address, password, role, and care company affiliation.
Attendance Logs: Accurate timestamp and GPS coordinates at the point of clock-in and clock-out to prevent fraudulent timekeeping.
Recipient/Client Profiles: Contact information, care requirements, and shift templates as entered by care company administrators.
Profile Photos & Company Logos: Images you upload, or, if you sign in with Google, the profile photo from your Google account. You can remove your photo at any time and it will not be restored from Google.
Shift Activity: Shift assignments, shift swap requests, absences, and late-arrival records.
Mobile App Data: If you use the Shiftpretty mobile app, a push notification token for your device, which is removed when you sign out.
Device & Usage Data: IP address, browser type, operating system, and tracking details through cookies (anonymized where possible).

2. How We Use Your Information

We process personal data for the following purposes:

To schedule shifts, manage staff rotas, and process payroll calculations.
To verify staff presence at client locations via GPS logging.
To send service notifications, shift reminders, and system alerts (via email, in-app, and push notifications). Operational alerts such as late arrivals cannot be turned off; other notification preferences can be changed in your Account Settings.
To convert client addresses into map coordinates for location checks, and to monitor errors and keep the service reliable.
To analyze usage behavior and optimize our platforms using GA4 and Microsoft Clarity.

3. Data Sharing & Security

We do not sell your personal data. We restrict data sharing strictly to:

Authorized administrators and managers within your care organization.
Compliance and audit platforms when explicitly enabled by your company admin.
Third-party subprocessors providing database hosting (MongoDB Atlas), auth services (Google OAuth), transactional emails (Mailgun), push notification delivery (Expo), address geocoding (Geoapify, which receives client addresses only), and error monitoring (Sentry).

4. Your Choices & Consent

You can configure your privacy preferences via your Account Settings. You may withdraw consent for optional cookies at any time through our Cookie Consent Banner.

For any privacy inquiries or to request data deletion under GDPR guidelines, contact us at info@shiftpretty.com.